MetroWest Medical Center is the largest community health care system between Worcester and Boston. MetroWest Medical Center is committed to providing high quality, comprehensive care, at a location close to home. The 307-bed regional healthcare system includes Framingham Union Hospital, Leonard Morse Hospital in Natick and the MetroWest Wellness Center. MetroWest Medical Center has been named to the 2019 Americaï¿½s 100 Best Hospitals List by Healthgrades.
GENERAL SUMMARY: Under general supervision of Charge Nurse or a Registered Nurse and according to established department policies and procedures, maintains appropriate level of supplies and cleaning of equipment. Assists with observation and moving and restraining of patients as necessary. Provides services to adult, geriatric, and pediatric patients as instructed. Ensures quality and safe delivery of care to patients in the following age groups: All ages; School age; Adolescent; Adult; Geriatric.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
ï¿½Checks in with charge nurse for assignment
ï¿½Obtains report from patientï¿½s nurse prior to starting assignment to include reasons for constant observation, level of constant observation, precautions, level of awareness, communication status, mobility, dietary restrictions, safety concerns, status for visitors
ï¿½Able to follow and understand level of constant observation for patient assigned by nurse
ï¿½Maintains constant visual contact including if going with patient to other departments for tests or diagnostics, while patient in bathroom and when visitors are present
ï¿½Does not leave patient unattended or out of view (constant observer will schedule breaks with the patientï¿½s nurse and stay with patient until another constant observer comes to take your place while on break)
ï¿½When in room, keeps patient in view at all times
ï¿½Does not shut door to bathroom when patient using it, keeps patient in view
ï¿½Does not leave room to get supplies or anything else
ï¿½Documents on constant observer flow sheet every 15 minutes or more often as nurse instructs
ï¿½Calls for assistance as nurse instructs per hospital policy
ï¿½Keeps patient door will be open/partly open at all times
ï¿½Maintains level of constant observation at all times
ï¿½Keeps sharp/dangerous items out of room (plastic cutlery only, no lighters, no guns/knives)
ï¿½Assists nurse to inspect all items brought in by visitors, nurse will instruct you if assistance is needed
ï¿½Does not keep scissors in your pocket
ï¿½Does not have items around your neck (ID badge, stethoscope)
ï¿½Does not allow patient to leave room unless the nurse allows it
ï¿½Does not try to physically restrain patient, do not physically block a patient attempting to leave, follows at a safe distance, calls for help using instructions given by nurse. If a patient leaves the room, calls for help immediately. Does not follow a patient without calling for help. Follows hospital specific code to call for this situation
ï¿½Does not allow patient to leave area including to go to other departments unless nurse allows, if a transporter arrives to take patient off the area, asks nurse if this will be allowed
ï¿½Assists patients in/out of bed and to/from bathroom as ordered activity level permits
ï¿½Informs nurse immediately if patient expresses desire to harm self
ï¿½Maintains confidentiality of all patient information
ï¿½Refrains from discussing patient and information with anyone other than staff assigned to patient or patientï¿½s physician
ï¿½Respects the patientï¿½s rights with concern for safety as a priority
ï¿½Listens and acknowledges patientï¿½s feelings
ï¿½Conveys compassion, empathy and understanding
ï¿½Patient has control of the choice of TV station
ï¿½Do not have personal electronics or anything that takes your attention from patient (iPod, CD player, Game boy, phone, books, magazines)
ï¿½Do not make personal phone calls, eat food, close eyes, sleep
ï¿½Always have someone in the room to observe the patient before you take any breaks
ï¿½Notify the charge nurse for any issues/concerns
KNOWLEDGE, EXPERIENCE AND OTHER JOB REQUIREMENTS:
1. The level of knowledge equivalent to that ordinarily acquired through completion of a High School Diploma with formal training for the team approach to patient intervention.
2. CPR certification required.
3. Completes all required online courses on duties of the constant observer, on
restraint and seclusion.
4.Completes hospital approved training in managing patient behaviors and
de-escalation techniques (i.e. CPI, SAMA).
5. Constant observer providing patient care must have completed all applicable
Job: Laboratory and Clinical Technicians
Primary Location: Framingham, Massachusetts
Facility: MetroWest Framingham Union Hospital
Job Type: Full-time
Shift Type: Rotate
Employment practices will not be influenced or affected by an applicantâ��s or employeeâ��s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
Internal Number: 2005036911
About MetroWest Framingham Union Hospital
Tenet Healthcare Corporation is a diversified healthcare services company with 115,000 employees united around a common mission: to help people live happier, healthier lives. Through its subsidiaries, partnerships and joint ventures, including United Surgical Partners International, the Company operates general acute care and specialty hospitals, ambulatory surgery centers, urgent care centers and other outpatient facilities. Tenet's Conifer Health Solutions subsidiary provides technology-enabled performance improvement and health management solutions to hospitals, health systems, integrated delivery networks, physician groups, self-insured organizations and health plans.