Path Support Representative - Medical Transcription
JOB SUMMARY: Path Support Representative needed to join a dynamic team of clinical laboratory staff professionals. The ideal candidate will be customer service oriented with a background of transcription experience, medical terminology, high typing speed with accuracy, ability to multi-task and problem solve. Administrative experience would be helpful.
Position works closely with another administrative position and other laboratory staff to ensure prompt turnaround of in-house cases, as well as consult cases from outside hospitals. Work includes accessioning, transcription of reports using Express Scribe and micro-cassette transcription, customer support, mailing of reports and materials, faxing, and filing along with some non-clinical support. The primary focus of the position supports patient care.
Must be able to work a flexible schedule to accommodate the caseload. The two support positions, work staggered schedules to provide coverage for early cases and faxing of reports in the afternoon. Coverage can span from 8:00 a.m. to 7:00 p.m. Schedule may include overtime.
The Department of Pathology, Microbiology and Immunology at Vanderbilt has a long and rich history of excellence in teaching, clinical service, and research. Our collaborative efforts in personalized medicine in cancer, pharmacogenomics and the creation of Diagnostic Management Teams are at the "leading edge" of a revolution in the practice of pathology. The department lives and breathes our mantra that we are a "laboratory of the whole" for defining the future of pathology. We are committed to taking a leadership role in both basic and translational research in these areas of focus .
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Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded and your abilities challenged. It is a place where your diversity -- of culture, thinking, learning and leading -- is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt's mission is to advance health and wellness through preeminent programs in patient care, education, and research.
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Because we are committed to providing the best in patient care, education and research, we are proud of our recent accomplishments:
* US News & World Report: #1 Adult Hospital in Tennessee and metropolitan Nashville, named to the Best Hospitals Honor Roll of the top 20 adult hospitals, 10 nationally ranked adult specialty programs, with 3 specialties rated in the top 10 nationally, Monroe Carell Jr. Children's Hospital at Vanderbilt named as one of the Best Children's Hospital in the nation, with 10 out of 10 pediatric specialties nationally ranked.
* Healthcare's Most Wired: Among the nation's 100 "most-wired" hospitals and health systems for its efforts in innovative medical technology.
* Becker's Hospital Review: named as one of the "100 Great Hospitals in America", in the roster of 100 Hospitals and Health Systems with Great Oncology Programs and to its list of the 100 Hospitals with Great Heart Programs.
* The Leapfrog Group: One of only 10 children's hospitals in the to be named at Leapfrog Top Hospital.
* American Association for the Advancement of Science: The School of Medicine has 112 elected fellows
* Magnet Recognition Program: Received our third consecutive Magnet designations.
* National Academy of Medicine: 22 members, elected by their peers in recognition of outstanding achievement
* Human Rights Campaign Healthcare Equality Index: 6 th year in a row that Vanderbilt University Medical Center was a Leader in LGBTQ Healthcare Equality.
KEY RESPONSIBILITIES: * Transcribes diagnostic reports using Express Scribe * Receives and triages internal and external specimens. Handles add on orders, requests for additional materials and monitors TAT as required. * Handles special requests for reference lab testing and tracks the entire process including the request to outside facilities for materials through to the receipt of the results. * Prepares materials for shipping to outside facilities and reference labs. * File slides and retrieve slides. Participates in managing archived slides. * Provides clerical support including assisting with the preparation of clinical reports and customer support activities. * Participates in quality control and process improvement activities. * Supports laboratory and demonstrates critical thinking and problem-solving abilities in in handling daily workflow and problems. * The responsibilities listed are a general overview of the position and additional duties may be assigned.
QUALIFICATIONS: High School Diploma or GED (or equivalent experience) and 3 years of relevant experience Licensure, Certification, and/or Registration (LCR): Transcription experience required. ExpressScribe knowledge preferred.
Vanderbilt University Medical Center is home to Vanderbilt University Hospital, The Monroe Carell Jr. Children’s Hospital at Vanderbilt, the Vanderbilt Psychiatric Hospital and the Vanderbilt Stallworth Rehabilitation Hospital. These hospitals experienced more than 61,000 inpatient admissions during fiscal year 2015. Vanderbilt’s adult and pediatric clinics treated nearly 2 million patients during this same period. Vanderbilt University Hospital and the Monroe Carell Jr. Children’s Hospital at Vanderbilt are recognized again this year by U.S. News & World Report’s Best Hospitals as among the nation’s best with 18 nationally ranked specialties. Vanderbilt University Medical Center is world renowned because of the innovation, work ethic and collegiality of its employees. From our health care advances to our compassionate care, Vanderbilt owes its accomplishments and reputation to staff and faculty who bring skill and drive and innovation to the medical center day after day. World-leading academic departments and comprehensive centers of excellence pursue scientific discoveries and transformational educational and clinical advances across the entire spectrum of health and disease.As t...he largest employer in middle Tennessee, we welcome those who are interested in ongoing development in a caring, culturally sensitive and professional atmosphere. Most of us spend so much of our lives at work, we want to be part of maintaining a workplace in which people support one another and encourage reaching for excellence. Many high-achieving employees stay at Vanderbilt because of the professional growth they experience and because of their appreciation of Vanderbilt’s benefits, public events and discussions, athletic opportunities, beautiful setting and, above all, sense of community and purpose.Vanderbilt and its employees share a set of mutual expectations that have been created with productivity, legality, fairness and safety always in mind. We believe that our investment in training and compensating employees multiplies in value when we enable individuals to deliver their best performance for the benefit of us all.