This position provides leadership over the technical work involving phlebotomy, specimen processing, and customer service support in the Laboratory Specimen Processing Section performing duties in support of Atlanta VAMC wards and outpatient clinics, and local area clinics who may refer eligible patients to Atlanta VAMC for laboratory services. Major duties include but are not limited to: Provides leadership and direction to other technicians in conducting the full range of phlebotomy duties to include venipuncture, accessioning patients lab orders, accessioning specimens received through the pneumatic tube system from wards and clinics, specimen processing, therapeutic phlebotomy glucose meter testing, and send-out lab test. Assigns and monitors work. Provides advice and guidance to other technicians with laboratory methods and procedures. Personally performs the most complex or difficult venipunctures. Coordinates the work of technicians and breaks (lunch and breaks) in the Outpatient phlebotomy area to assure that production is consistent; service levels are maintained; and patient wait times are minimized. Ensures all phlebotomy specimens are collected accurately and timely. Works effectively with staff employees to ensure compliance with dress code, Environmental Health and Safety & Quality Assurance requirements, customer service support and Standard Operating Procedures (SOP's), advising supervisor of any issues or problems as they arise. Leads and participates in the evaluation of new laboratory equipment proposed for purchase. Directs and oversees the maintenance and cleaning of laboratory equipment, and personally performs the more difficult maintenance. Assists with compilation of phlebotomy monthly statistics, data, and inventory. Assists with QA (quality assurance) audits and time/attendance documentation of employees. Performs basic clerical duties, i.e. filing, faxing, and preparing mail and email. Work Schedule: 7:00 a.m. - 3:30 p.m. Monday - Friday with rotating weekends and holidays Telework: Not available Virtual: This is not a virtual position. Position Description/PD#: Lead Medical Technician (Open to Current/Permanent Atlanta VA Health Care System Employees ONLY)/PD05902A Relocation/Recruitment Incentives: Not authorized Financial Disclosure Report: Not required
Providing Health Care for Veterans: The Veterans Health Administration is America’s largest integrated health care system, providing care at 1,255 health care facilities, including 170 medical centers and 1,074 outpatient sites of care of varying complexity (VHA outpatient clinics), serving 9 million enrolled Veterans each year.