This Medical Technologist will be responsible for coordinating the section's personnel involved in Specimen Collection, Specimen Processing, Employee Drug Testing, and waived and Moderate/High Complexity testing in the Laboratory. This incumbent will provide continuing education on Specimen Collection & Specimen Processing to all specimen collection staff, both within Pathology and in all other services. Responsible for all aspects of operation in their specialty including preparation and maintenance of records and reports, analysis of testing methodologies, training, instrumentation, and compliance. Duties: - Acts as a liaison between the team members and the supervisor. - You will be expected to travel to CBOCs for this position. - Acts as liaison to other departments of the medical center for Specimen Collection and Specimen Processing concerns - Demonstrates advanced problem solving for errors and questions involving specimen processing and specimen collection. - Prepares reports, maintains records and administrative information; prepares and presents work-related information to the supervisor. - Monitors day-to-day operation of the Specimen Receiving staff and Specimen Processing staff for all specimens received in the Pathology Laboratory - Monitors day-to-day operation of staff of the Out-patient Specimen Collection area. - Makes multiple and continuous rounds ("Gemba walks") throughout each day between 1H and 4E. - Assures adequate staffing when scheduling employees and alerts supervisor to any short staffing concerns or takes appropriate action in the absence of the supervisor. - Monitors and documents time and attendance for section employees. - In-services the pre-analytic test process for SLVHCS Specimen Collection and Processing at all CBOC locations to assure acceptable levels of performance. - Assures orientation, training, and competency assessment of the P&LMS Specimen Collection & Processing staff and CBOC Specimen Collection staff as related to P&LMS functions following regulatory agency Competency assessment protocols. - Coordinates training in the methodology and techniques of Specimen Collection and Specimen Processing as assigned by the supervisor. - Performs reconciliation of Medical Provider Orders and assists Medical Providers in placing orders into CPRS. - Updates the Specimen Processing Chart and the Specimen Collection & Specimen Processing manual for all specimen collection sites as directed by the supervisor. - Conducts at least annual in-services to all CBOC Specimen Collection staffs and documents competency in P&LMS related areas. - Monitors the Quality Management activities of Specimen Collection and Specimen Processing. Ensures compliance with regulatory agencies such as CAP, TJC, AABB, FDA and OSHA. - Participates in the evaluation of new and evolving developments in Specimen Collection and Specimen Processing and presents recommendations to Pathology Laboratory Management for review and implementation. - Serves as SME on committees/groups within SLVHCS for facility performance improvement as related to Pathology Service. - Serves as acting supervisor in the absence of the supervisor for all supervisory tasks. - Assures corrective action is initiated when specimen collection or processing performance deviates from established performance specifications or SOP(s). - Documents and resolves pre-analytic test problems and specimen processing problems from CBOC collection sites. - Prepares reports, maintains records and administrative information as assigned. - The incumbent is a trained and certified, or eligible for training and certification, in the Federal Workplace Employee Drug Testing Program collection process for chain of custody specimens for Employee Urine Drug Testing. - Assures and trains staff on high customer service standards and performs checks for proper adherence to ICARE values. - The incumbent is responsible for the processing and handling of specimens in accordance with the Federal Workplace Employee Drug Testing Program as administered and regulated by the U.S. Department of Health and Human Services (DHHS) for drug testing of new employees and Reasonable Suspicion of current employees when requested by the Human Resources ER/LR Specialist. - Performs statistical analysis on quality control and quality assurance monitors. - Coordinates training in the methods and techniques of the Specimen Collection and Specimen Processing and Employee Drug Testing laboratory specialty area. - Ensures compliance with rules and regulations of assorted regulatory agencies such as DVA, CAP, TJC, AABB, FDA, DEQ and OSHA. - Maintains competency and performs testing in one Lab Section. - Supports computer operations in the Pathology and Laboratory Medicine Service, assists in ensuring routine computer maintenance and computer security in Specimen Processing and Specimen Collection and trains applicable staff on computer usage and software programs. - Receives, accessions, and processes incoming samples per SOP from all areas of the hospital and outlying clinics. - Participates in Section Performance Improvement projects as assigned. - Performs other duties as assigned by the Chief, P&LMS, Lab Manager or Supervisor. Work Schedule: Monday- Friday- 8:00 am - 4:30 pm - with Weekend & Holiday rotation. Subject to change. Financial Disclosure Report: Not required
Providing Health Care for Veterans: The Veterans Health Administration is America’s largest integrated health care system, providing care at 1,255 health care facilities, including 170 medical centers and 1,074 outpatient sites of care of varying complexity (VHA outpatient clinics), serving 9 million enrolled Veterans each year.