As the General Laboratory Supervisor, you will oversee the daily activities of the Wilmington General Laboratory to include Medical Laboratory Scientists I and II, and Specimen Processing Clerks and Technicians to ensure the safe, accurate and timely performance of cost-effective laboratory testing.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
Monitors workflow and makes appropriate changes to ensure the delivery of quality laboratory services and effective utilization of caregivers to meet committed turnaround times.
Develops schedules and daily work assignments to ensure effective utilization of caregivers. In conjunction with Christiana Hospital laboratory supervisors, ensures coverage during all hours.
Communicates pertinent laboratory information to laboratory caregivers, in conjunction with section manager, technical specialists, and Christiana Hospital laboratory managers/supervisors. Evaluates caregivers of the section in accordance with defined standards of performance with input from technical specialists and MLS IIs.
Implements and monitors appropriate safety precautions and addresses all safety-related issues. Ensures all safety-related training is completed.
Administers coaching and disciplinary actions as necessary.
Holds regular staff meetings as directed by section manager, setting agendas in conjunction with section manager.
Supports manager and timekeeper by reviewing time and attendance to verify hours worked and submits for approval. Assists with resolution of any payroll-related problems.
Reviews and validates abnormal laboratory test results, assessing plausibility of results through correlation of data with common physiological conditions. Consults with Technical Specialists and Clinical Biochemist as needed.
Investigates all Report2Learn, Patient and Physician complaints.
Assists in updating and writing procedures. Researches new procedures under Section Manager, Section Chiefs, Technical Specialists and Clinical Biochemist.
Reviews quality control data and consults with respective technical specialists, clinical biochemist, section chiefs and QC coordinators on any unacceptable trends. Maintains and monitors a comprehensive quality control program for reagents and equipment. Assures that QC is documented properly, and corrective actions are appropriate.
Manages section in the absence of the section manager.
Implements, in conjunction with section manager, and monitors an appropriate system for specimen identification, retention and retrieval.
Assists section manager in the interview process of employment candidates. Supports clinical instructors, phlebotomy and technical specialists, providing orientation of new personnel, ensuring that the new caregivers are familiar with the general issues relating to the department and section. Coordinates scheduling changes and facilitates the effective completion of orientation and training.
Assists in ordering supplies for areas of responsibility
Ability to perform all requirements of MLS I and IIs and maintains technical competency of test systems.
EDUCATION AND EXPERIENCE REQUIREMENTS:
BS in Medical Technology or Medical Laboratory Science required
At least three years of clinical medical technology/laboratory science experience
At least one-year of supervisory experience
ASCP Certification required
Internal Number: JR56573
About ChristianaCare Health System
ChristianaCare Health System is headquartered in Wilmington, Delaware and is one of the country's largest health care providers, ranking 21st in the nation for hospital admissions. Christiana Care is proudly a Nurse Magnet recognized institution. Christiana Care Health System is also one of the largest health care providers in the mid-Atlantic region, serving all of Delaware and portions of seven counties bordering the state in Pennsylvania, Maryland and New Jersey. A not-for-profit, non-sectarian health system, Christiana Care includes two hospitals with more than 1,100 patient beds, and is a major teaching hospital with two campuses. Christiana Care is continually recognized for excellence on a regional and national level. Our role in the community is expressed in the Christiana Care Way: "We serve our neighbors as respectful, expert, caring partners in their health. We do this by creating innovative, effective, affordable systems of care that our neighbors value."Christiana Care is a great place to work because we value diversity and recognize it to be a core part of our success. Because of the diversity of our employees, affiliated health professionals and volunteers, we are ...positioned to meet the unique needs of our patients and community. We acknowledge and celebrate the uniqueness and talent of each employee. Because of our talented workforce we are able to provide a quality healthcare experience to our patients and community. We strive to create an inclusive environment in which individual diversity can be leveraged and thrive. Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.