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Laboratory Manager II - AdventHealth Orlando
Location Address: 601 E Rollins Street, Orlando FL 32803
Top Reasons to work at AdventHealth Orlando
Located on a lush tropical campus, our flagship hospital, 1,368-bed AdventHealth Orlando serves as the major tertiary facility for much of the Southeast, the Caribbean and South America
AdventHealth Orlando houses one of the largest Emergency Departments and largest cardiac catheterization labs in the country
We are already one of the busiest hospitals in the nation, providing service excellence to more than 32,000 inpatients and 125,000 outpatients each year
Work Hours/Shift: Full Time/Days
You Will Be Responsible For:
Demonstrates, through behavior, AdventHealth’s core values of Integrity, Compassion, Balance, Excellence, Stewardship, and Teamwork.
Demonstrates managerial behaviors appropriate to the position. Participates as a member of various committees, teams and councils for AdventHealth Laboratory, including cross-campus laboratory teams, and campus specific teams/committees as may be assigned.
Serves as a technical resource throughout the system, and Corporate if requested, and chairs the System Team applicable to specialty.
Collaborates with Laboratory Administration, Medical Director, and Campus Laboratories to maintain necessary and clinically effective testing, products, services, and instrumentation/equipment. Introduces new tests, processes and instrumentation/equipment which may include recommendation, selection, evaluation, cost analysis, change management, and education.
Prepares and manages, under direction of Assistant Director or Director of Operations, an operating budget that ensures appropriate staffing, professional development, space, supplies, and equipment, necessary for improving and maintaining the quality of services.
Develops and/or oversees development of new policies, procedures, or processes in the document control system. Ensures that policies are reviewed at specific intervals and meet regulatory requirements.
Supervises, manages, assigns and/or performs all pre-analytical and support activities related to department operations. Activities may include general and analytical equipment maintenance, function checks and documentation; inventory control and supply stocking; specimen collection; biological specimen processing; cleaning and disinfection of selected or assigned laboratory equipment and spaces; quality control and calibration performance; answering the telephone, clerical and/or receptionist duties; and other pre-analytical activities.
What You Will Need:
Bachelor’s degree in a chemical, physical, biological science or medical technology/laboratory science
Four years of clinical laboratory training or experience, or both, within the assigned specialty
Two years of experience in a clinical laboratory management role
Licensed by State of Florida at Clinical Laboratory Supervisor or Director level in appropriate specialties (Chemistry, Hematology, Serology, Microbiology, Immunohematology/Blood Banking, Molecular Pathology, Histology, and/or Cytology) for specialty assignment
Knowledge of applicable regulatory and accreditation standards, rules and guidelines, such as DNV, CLIA, OSHA, AABB, COLA, CAP, ASHI, State of Florida, and related agencies, as well as AdventHealth Corporate Compliance Plan
A high degree of theoretical and practical knowledge and expertise of analytical testing in licensed specialty(ies), with ability to share, explain, teach, and mentor others
Ability to make appropriate decisions in stressful situations and handle multiple priorities and projects
Computer skills, particularly Microsoft Office Outlook, Word, PowerPoint and Excel
Master’s Degree in area of specialty or Public Health, Hospital Administration, Health Services, or Business Administration
Doctoral degree in a chemical, physical, biological or medical science
Minimum five years of experience in a supervisory role in a complex clinical laboratory
Licensed by State of Florida as Clinical Laboratory Supervisor level in all 5 areas (Chemistry, Hematology, Serology, Microbiology, Immunohematology/Blood Banking)
Experience with regulatory and accreditation of laboratory operations
The Laboratory Manager II provides technical expertise and supports system functions across all AdventHealth Laboratory campuses through collaboration, standardization, integration and oversight of related services. Develops and maintains all policies, procedures, processes, various documents, and quality assurance program applicable to specialty. In concert with and under direction of the Medical Director and Laboratory Administration, ensures that necessary clinically effective testing, products and services are offered and introduces new tests, procedures and instrumentation as required, including test or instrument evaluation, selection and/or recommendation. Serves as the chair of the System Team Meeting applicable to specialty. Supervises, designs, assigns and/or performs all aspects (pre-analytical, analytical, post-analytical) of laboratory testing and procedures; quality control process; performance improvement activities; interviewing and final recommendation of new staff members to the Director of Operations; training of new employees; ongoing competency assessment of staff; advanced problem solving for customers and staff; departmental equipment operation, maintenance and upgrades; writing/ reviewing procedures and processes. Actively manages daily operations of laboratory/specialty, within approved operational and capital budgets, meeting departmental goals in all Extending Excellence areas: Team, Service, Clinical, Market and Finance. Work customarily involves supervision of analytical testing of blood and/or other biological specimens. Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.
At AdventHealth, Extending the Healing Ministry of Christ is our mission. It calls us to be His hands and feet in helping people feel whole. Our story is one of hope — one that strives to heal and restore the body, mind and spirit. Our more than 80,000 skilled and compassionate caregivers in hospitals, physician practices, outpatient clinics, urgent care centers, skilled nursing facilities, home health agencies and hospice centers are committed to providing individualized, wholistic care.