Career Center

Reporting to the Nursing Consultation Advisor, this Health Services Consultant 4 position is responsible for managing and continuously improving assigned facilities programs to assure that consumers have access to quality health care. 

As the Facilities Program Manager, you will be responsible for:

• Providing licensing technical assistance and consultation.
• Interpreting and developing licensing laws, rules, policies, and procedures.
• Coordinating with the Office of Health Systems Oversight and other DOH offices related to credentialing, survey, investigation, and enforcement activities.
• Acting as a subject matter expert for assigned facilities. 

The program manager accomplishes these tasks by using creative problem-solving, building relationships, communicating effectively, implementing project management skills, and having an eager and willing desire to learn and grow.   

This is a full-time, permanent Health Services Consultant 4 position located within the Division of Health Systems Quality Assurance’s Office of Community Health Systems.

Currently, this position may be located anywhere within the State of Washington. Due to the COVID-19 pandemic, telework (mobile-work) is expected. When approved to return, the incumbent will work with their supervisor to identify an appropriate work schedule and balance, including telework and reporting to the Tumwater duty station for work activities.  It is anticipated that the incumbent would be expected to report to the Tumwater duty station for work activities four days per month. 

About the Department of Health
The vision of the Washington State Department of Health (DOH) is equity and optimal health for all. Our mission is to work with others to protect and improve the health of all people in Washington state. 

Our Values

Good organizations know what they do and how they do it. Great organizations also understand why they do it. Our values are:

• Human-centered: We see others as people who matter like we do and take into account their needs, challenges, contributions, and objectives.
• Equity: We are committed to fairness and justice to ensure access to services, programs, opportunities, and information for all.
• Collaboration: We seek partnership and collaboration to maximize our collective impact. We cannot achieve our vision alone.
• Seven Generations: Inspired by Native American culture, we seek wisdom from those who came before us to ensure our current work protects those who will come after us.
• Excellence: We strive to demonstrate best practices, high performance, and compelling value in our work every day. 

The Washington State Department of Health acknowledges that our locations statewide are on the homelands of Native people, who have lived in this region from time immemorial. Currently, within the boundaries of Washington State, there are 36 tribes, 29 of which are federally recognized, that share traditional homelands and waterways in what is now Washington State. Some of these are nations and confederacies that represent multiple tribes or bands. We express our most profound respect for and gratitude toward these original and current caretakers of the region. As a public health agency, we acknowledge our responsibility to establish and maintain relationships with these tribes and Native peoples, in support of tribal sovereignty and the inclusion of their voices in public health programs and policies. We pledge that these relationships will consist of mutual trust, respect, and reciprocity.

Benefits of Working for DOH
Washington is America's Top State, according to U.S. News (2021), and provides one of the most competitive benefits packages in the nation. 

We also offer:

• A healthy life/work balance by offering flexible schedules and telework options for many positions. 
• Growth and development opportunities.  
• A wellness program that offers education, access to healthy food, and fitness classes. 
• Opportunities to serve your community through meaningful work. 
• A commitment to diversity and inclusion fosters an inclusive environment that encourages all employees to bring their authentic selves to work. 
• An Infant at Work Program based on the long-term health values of breastfeeding newborns and infant-parent bonding.  
• Employee resource groups that provide forums for employees to gather and share ideas about matters that affect their personal and professional lives and support career development.  

Tumwater is a vibrant city just south of Olympia, the state's capital, with a small-town feel conveniently situated in the Puget Sound area between Seattle and Portland. The rugged Olympic Mountains rise in the distance, and Mount Rainier seems close enough to touch on a clear day. Tumwater enjoys the benefits of an engaged and educated community and a well-supported school system, with two universities and a community college within a ten-mile radius.
  
Tumwater is located in Thurston County, Washington, homelands of the Coast Salish Peoples, including those recognized today as the Confederated Tribes of the Chehalis Reservation, and the Nisqually and Squaxin Indian Tribes. We acknowledge their presence here since time immemorial and recognize their continuing connection to the land, to the water, and to their ancestors.   

Duties Include

• Advising program administrators on matters relating to community health services within various programs of State Department of Health (DOH).  
• Managing activities of assigned facilities programs. 
• Advising program administrators on matters relating to Medical Test Sites/CMS CLIA services within various programs of the DOH. 
• Managing activities of assigned facilities programs.
• Maintaining reporting systems including the ILRS database, CMS CLIA and other reporting systems to support the DOH Public Health Lab for SARS-CoV-2 and other PHEs.
• Managing laboratory Proficiency Testing (PT) performance.
• Developing and updating rules and legislation.

What we’re looking for  

Our ideal candidate has a driving passion for the work, brings humility to their job and interactions, and understands how their actions affect others. They see the needs and objectives of others and take them into account while achieving their objectives, and they adapt their approach and expectations accordingly. Our ideal candidate is outward even when confronted with others that are not open or collaborative. They demonstrate resilience to model outward behaviors even when stressed or tired.

Required Qualifications

OR

AND

• Demonstrated experience:
  • Working with healthcare professionals.
  • Working with healthcare facilities.
  • Communicating clearly verbally and in writing. 
  • Establishing and building relationships. 
  • Facilitating and/or participating in negotiations.

** Examples of a health services program include, but are not limited to, healthcare administration, planning, rule or legislative implementation, government programs, etc.

Desired Qualifications 

• National certification as a Medical Technologist (MT), Clinical Laboratory Scientist (CLS), or a Medical Laboratory Scientist (MLS) with the American Society of Clinical Pathologists (ASCP).
• One (1) or more years of experience in the following areas:
  • Working in a clinical laboratory.
  • Representing a government or nonprofit organization to the public by responding to complex regulatory or public health questions. 
  • Working directly with stakeholders on complex and high visibility regulatory issues. 
• Regulatory experience with Medical Test site or CLIA regulations.