Summary

The incumbent serves as Supervisor of the Cytology and Gross Room/Morgue Sections of the Pathology and Laboratory Medicine Service - at the anatomic laboratory within the Cleveland VAMC. This position directly affects the ability of the service to meet the needs of good quality patient care in the diagnosis and treatment of disease. The work involves isolating and defining unknown conditions - resolving critical problems - or developing new protocols.

Qualifications

Basic Requirements:

• Citizenship
• Citizen of the United States (U.S.)
• (Non-citizens may be appointed when it is not possible to recruit qualified citizens.) Education
• Individuals must have successfully completed a baccalaureate degree from a regionally accredited college/university and successfully completed a Commission on Accreditation of Allied Health Education Programs accredited cytotechnology program
• Foreign Education
• To be creditable - education completed outside the U.S. must have been submitted to a private organization approved by the American Society for Clinical Pathology (ASCP) that specializes in the interpretation of foreign educational credentials and such education must have been deemed at least equivalent to that gained in conventional U.S. programs
• Certification
• Candidates must currently possess the Cytotechnologist (CT) (ASCP) or Specialist in Cytotechnology (SCT) (ASCP) certification given by the ASCP Board of Certification
• English Language Proficiency
• Cytotechnologists must be proficient in spoken and written English
• See 38 U.S.C. § 7403(f) May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria)
• Grade Determinations: Cytotechnologist (Supervisory) - GS-12 Experience
• At this level - the candidate must have one year of creditable experience equivalent to the GS-11 grade level that is directly related to the position to be filled
• Assignments
• For all assignments above the journey level - the higher-level duties must consist of significant scope - complexity (difficulty) - range of variety - and be performed by the incumbent at least 25% of the time
• The supervisory cytotechnologist performs a full range of supervisory duties for one or more sections of the laboratory
• The supervisor makes work assignments - writes performance evaluations and staff competencies - and solves administrative problems
• The supervisory cytotechnologist plans - organizes - and communicates management goals - and ensures compliance with regulations
• The cytotechnologist is able to demonstrate leadership and managerial skills - including interpersonal relations and conflict resolution - to effectively interact with employees - team leads - and managers
• The supervisory cytotechnologist uses federal and state laws - regulations - and laboratory quality management procedures and principles to develop plans that aid in the laboratory quality management program and education - testing - and training of staff
• In accordance with the CAP guidelines - the cytotechnologist may be responsible for rescreening previously screened negative cases and those designated "high risk" cases - before the diagnostic interpretation is released from the cytopathology laboratory
• Demonstrated Knowledge - Skills - and Abilities
• In addition to the experience above - the candidate must demonstrate all of the following KSAs: i
• Demonstrated leadership and managerial skills - including interpersonal relations and conflict resolution to effectively interact with employees - team leaders - and managers
• ii
• Ability to plan - organize - set short and/or long term goals - and conduct studies on technical and administrative problems - including personnel shortages organizational structure - and new technology
• iii
• Skill in communicating management goals with individuals to obtain the desired effect - while ensuring compliance with established policies and regulations
• iv
• Ability to perform the full range of supervisory duties - which includes responsibility for assignment of work - performance evaluations - maintenance of staff competencies - selection of staff - recommendation of awards - advancements - and disciplinary actions - as appropriate
• v
• Knowledge of federal and state laws - regulations - and accrediting/regulatory requirements to develop plans and procedures for the laboratory
• vi
• Knowledge of laboratory quality management procedures and principles sufficient to establish and monitor a laboratory quality management program and/or education and training of laboratory staff - including annual CLIA proficiency testing
• vii
• Ability to rescreen previously screened negative cases - including those designated as "high risk" cases - before the diagnostic interpretation is released from the cytopathology laboratory
• Preferred Experience: Experience as a bench cytotechnologist
• A credentialed Cytotechnologist through the American Society for Clinical Pathology Board of Certification Cytologist (ASCP).??????? Reference: For more information on this qualification standard - please visit https://www.va.gov/ohrm/QualificationStandards/
• Physical Requirements: The work requires long periods of standing or sitting based on the daily work assignment
• Lifting packages of up to 25 pounds
• Pushing a cart throughout the facility
• The work involves regular and recurring exposures to irritating and volatile organic solutions - and potentially infectious material
• Protective gear and special safety precautions are required
• Uses protective agents such as a laboratory coat - gloves - mask and eye protection devices as necessary.

Duties

• Duties and tasks include but are not limited to the following: Oversees daily operation of the section - ensuring that agency policies and priorities are followed - that all specimens are processed and results verified and released in a timely and efficient manner
• Develops performance standards - communicates these standards and progress in meeting these standards to subordinates and evaluates the work performance of subordinates
• Supervises the day-to-day operation of Anatomic Pathology section - prepares work schedules - and assigns duties to subordinates to ensure efficient and timely performance of all tests and procedures
• The incumbent gives advice - counsel - and instruction to employees on both work and administrative matters
• The incumbent hears and resolves minor complaints from employees and refers group grievances and more serious unresolved complaints to the Lab Manager or Director as appropriate
• The incumbent effects progressive disciplinary actions as necessary and informs laboratory management of all disciplinary action taken
• The incumbent reviews and approves leave of subordinate employees as appropriate - ensuring minimal necessary coverage of the area is maintained at all times
• The incumbent interviews candidates for positions within the section and recommends appointments - promotions - and reassignments to positions
• Performs reference checks and all other required hiring procedures
• Identifies and provides for training needs and evaluates processes to identify ways to improve efficiency - production - cost-effectiveness - and quality of the section
• Evaluates the suitability of each specimen for analysis - requesting a new specimen if determined to be unusable
• Prepares specimen for analysis according to established procedures
• Follows established procedure for handling mislabeled - unlabeled - or unsuitable specimens
• Performs and completes all proficiency and competency testing to meet deadlines and with satisfactory performance
• Distributes and tracks proficiency testing for the department
• Involved in statistical data collection and/or documentation for records - reports - Quality Assurance monitors - and quality control
• Maintains a detailed - accurate record in an organized fashion - tracks activities - and processes paperwork accurately and promptly
• Able to organize and prioritize work during heavy workload situations to expedite patient results
• Prioritizes work between non-specimen activity and patient care
• Takes initiative to solve problems without assistance or transferring of responsibility unless justified
• Maintains a positive attitude - willingness to work as part of a team and is supportive of coworkers
• Collaborates and works well with others
• Able to respond and adapt to new processes - procedures - or equipment
• Willing to make changes to improve service
• Answers and appropriately and professionally addresses any incoming inquiries to the laboratory - whether via phone - electronic communications - or in-person communications
• Assists in the preparation for regulatory inspections by reviewing and ensuring compliance with all regulatory requirements and participates in the inspection of in-house and external facilities as required
• Promptly reports all variances - incidents - and/or deviations from policy as required and in accordance with policies and procedures
• Work Schedule: 8:00am- 4:30pm - Monday- Friday Telework: Not Available Virtual: This is not a virtual position
• Functional Statement #: 95287-0 Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized